Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and use our Export-Import (EXIM) services (“Services”). By accessing or using our Site and Services, you consent to the practices described in this Policy.

Information We Collect

Personal Information

When you register on our Site or use our Services, we may collect personal information, including but not limited to-

  • Name
  • Email address
  • Phone number
  • Company name
  • Mailing address
  • Payment information

Non-Personal Information

We may also collect non-personal information about your visit to our Site, including-

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited on our Site
  • Time and date of visit
  • Clickstream data

How We Use Your Information

We use the information we collect for various purposes, including-

  • To provide, operate, and maintain our Site and Services
  • To improve, personalize, and expand our Site and Services
  • To process transactions and manage your account
  • To communicate with you, including sending service-related updates and promotional materials
  • To conduct market research and analysis
  • To prevent fraudulent activities and ensure the security of our Site and Services
  • To comply with legal obligations and resolve disputes

Sharing Your Information

We may share your information with third parties in the following circumstances-

Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our Site and providing our Services, including payment processors, logistics partners, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders, subpoenas, or government investigations.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including-

  • The right to access and update your information
  • The right to request the deletion of your information
  • The right to restrict or object to the processing of your information
  • The right to data portability

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site and improve our Services. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to these websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Policy on our Site. Your continued use of our Site and Services following the posting of changes constitutes your acceptance of those changes.

By using our Site and Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for choosing Transfera as your EXIM partner.

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